Privacy Policy
At Sahyadri Agri Machinery Pvt. Ltd., accessible through www.sahyadriagrimachinery.com, one of our main priorities is the privacy of our website visitors, customers, dealers, business partners, and other users.
This Privacy Policy explains what information we may collect through our website, how we use and protect that information, and the choices available to you regarding your personal information.
If you have any questions or require additional information about this Privacy Policy, please contact us using the contact details provided on our website.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through www.sahyadriagrimachinery.com, including information submitted through enquiry forms, dealership applications, contact forms, product enquiries, service requests, and other online interactions with us.
This Privacy Policy primarily applies to information collected through our website and does not necessarily apply to information collected offline or through other channels unless specifically stated.
2. Consent
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Where we request your consent to collect or use your personal information for a specific purpose, we will provide an appropriate notice or consent mechanism at the point of collection.
You may withdraw your consent for receiving marketing or promotional communications by contacting us or by using any available unsubscribe or opt-out mechanism.
3. Information We Collect
The type of personal information we collect depends on how you interact with our website.
When you submit information through our website, we may collect information such as:
Name
Company or business name
Mobile or telephone number
Email address
Address
State, district, city, or other location details
Information relating to your dealership or business enquiry
Product or service requirements
Information provided through enquiry, contact, dealership, or other forms
Any message, document, attachment, or other information that you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, date and time of access, referring website, and other technical or usage information.
4. How We Use Your Information
We may use the information we collect for purposes including:
Responding to your enquiries and requests
Processing dealership applications and business enquiries
Providing information about our products and services
Communicating with customers, dealers, prospective dealers, and business partners
Providing customer support and after-sales service
Processing service or product-related requests
Understanding and improving our website and user experience
Developing and improving our products, services, features, and business operations
Sending relevant product updates, offers, announcements, and promotional communications where permitted
Maintaining the security and functionality of our website
Detecting, preventing, and addressing fraud, misuse, security issues, or other unauthorized activities
Complying with applicable legal, regulatory, and governmental requirements
5. Communication and Marketing
If you provide your contact information and consent to receive communications, Sahyadri Agri Machinery Pvt. Ltd. may contact you through channels such as:
Telephone calls
RCS
SMS
WhatsApp
Email
These communications may relate to your enquiry, dealership application, products, services, offers, updates, events, or other information relevant to your interaction with us.
You may request to stop receiving promotional or marketing communications at any time by contacting us or using an available opt-out mechanism.
Please note that we may still contact you where necessary for legitimate business purposes, such as responding to an enquiry, processing an order, providing service support, or communicating information relating to an existing business relationship.
6. Log Files
Our website may use standard log files and technical information generated when visitors access the website.
The information may include IP addresses, browser type, Internet Service Provider (ISP), date and time of access, referring and exit pages, device information, and other technical information.
This information may be used for purposes such as website administration, security, analytics, troubleshooting, understanding website usage, and improving our services.
Such technical information is generally not used by us by itself to identify an individual unless required for security, legal, or other legitimate purposes.
7. Cookies and Similar Technologies
Like many websites, www.sahyadriagrimachinery.com may use cookies and similar technologies.
Cookies are small files stored on your device that may help us remember preferences, understand how visitors use our website, improve website functionality, and provide a better user experience.
Cookies may be used for purposes such as:
Essential website functionality
Website performance and analytics
Remembering user preferences
Improving website functionality and user experience
Understanding website traffic and usage
Some cookies may be placed by third-party service providers used by our website.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of the website.
8. Third-Party Services and Websites
Our website may use third-party services, technologies, or integrations for purposes such as website hosting, analytics, communication, payment processing, maps, forms, security, or other website functionality.
These third parties may process certain information in accordance with their own privacy policies and applicable terms.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
9. Data Security
We take reasonable and appropriate measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, complying with legal or regulatory requirements, resolving disputes, and enforcing our agreements.
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
11. Children's Information
Our website is primarily intended for businesses, customers, dealers, prospective dealers, and other users interested in our agricultural machinery and related products and services.
We do not knowingly seek to collect personal information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately. We will give our best efforts to promptly remove such information from our records.
12. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional or marketing communications
Raise concerns regarding the use of your personal information
To exercise any applicable rights or make a privacy-related request, please contact us using the contact information provided below.
13. Changes to This Privacy Policy
Sahyadri Agri Machinery Pvt. Ltd. may update or modify this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised date where appropriate.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact helpline@sahyadriagrimachinery.com